Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
DC53 mold steel has better machinability and abrasiveness than SKD11. DC53 cold work die steel EN10083-3 alloy steel forged bar is widely used in punching die, cold work forming die, cold drawing die; forming roll, punch; precision stamping die; precision cutting die for wire cutting and punching die for various purposes; difficult to process materials Tools for plastic deformation; cold forging, deep drawing and thread rolling dies; high-speed punching punches, stainless steel punches.
NM500 wear plate is Chinese abrasion resitant steel. NM500 steel is equivalent to AR500, HARDOX500, XAR500 and so on materials. The surface Brinell hardness of NM500 wear plate is ≥470 HBW. The NM500 steel is consists of max. 0.38% Carbon, 0.70 Silicon, 1.70 Manganese, 0.020 Phosphorus, 0.010 Sulfur, 1.20 Chrome, 1.00 Nickel, 0.65 Molybdenum, 0.050 Titanium, 0.0005-0.006 Boron, min. 0.010 Als, etc.. According to GBT24186, the max. thickness of EN10083-3 alloy steel forged bar, NM500 wear plate is 70mm.
After sales service support personnel pay attention to commitment in their work. In the process of people to people communication, mutual trust is an important factor for the long-term and stable communication. After sales service personnel must do what they say in the process of communication with customers.
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